Last updated: June 22, 2023
Personal information is information that can identify an individual or is about an identifiable individual on its own or when combined with other information. Personal information includes your name, contact information and gender, among other things.
We only collect your personal information with your consent, or as may be permitted or required by law.
Types of Information
The type of personal information we may collect include, but are not limited to:
The Festival has different ticket categories: General Admission Pass, Youth Pass, Startup Pass, Investor Pass, and Trailblazer Pass. Depending on the ticket category you purchase, Indatwa Festival may collect different information to process your registration to provide you with exclusive information, benefits, promotions, or services tailored to the ticket holder category. For example, if you are an “Investor Pass” ticket holder, in addition to the above information, we may collect additional information such as areas of investments, and amounts raised.
Depending on the ticket category, you may be requested to provide additional personal information by completing an application form, which includes but is not limited to company funding raised to date, industry, competitive landscape, investment thesis, etc.
Method of Collection of Personal Information
We also collect personal information from third parties about you. For example, business partners such as third party-payment providers, Google Analytics, social media services, the App or other apps and websites that we use or have integrated with or marketing service providers.
We may collect personal information that is publicly from your social media accounts, such as social media handle and the number of followers you have on your Twitter, Instagram, LinkedIn, or other social media platforms or providers.
Aggregated and De-identified Information
Personal information does not include information that is aggregated or de-identified in such a manner that it cannot be connected to any individual or used to identify you. We may de-identify or aggregate the personal information we process in such a way as to ensure that individuals cannot be identified from it. We may use this de-identified and aggregated information for our own purposes including for testing our systems, research, data analysis, developing new services and improving our websites, programs, events, and Services. We may share this de-identified and aggregated information with third parties such as companies we do business with, advertisers, partners, or sponsors.
Purposes (How we use your Personal Information)
We collect your personal information for the following purposes:
We collect, use, and disclose your information for analyzing your use of our Services, using third-party tools such as Google Analytics, a web analytics services offered by Google that tracks and reports website traffic, to better understand how we can improve our Services.
The amount and type of personal information that we collect directly from you is limited to that which is necessary to fulfill the purposes identified. Information is collected directly from you unless applicable laws permits or requires collection from third parties.
We do not disclose your personal information to third parties to enable them to market or advertise their products or services without your consent or permission.
Under certain circumstances, we may disclose your personal information. Some examples are:
To deliver Services to you, your personal information may be transferred outside the jurisdiction in which you are situated and may become subject to the laws of the receiving jurisdiction, which may differ from the laws of your jurisdiction. By using our Services, you consent to the transfer of your personal information outside of your jurisdiction for the purpose of storing your personal information or processing it.
Where your personal information is transferred outside your jurisdiction, we take reasonably necessary steps to ensure that your personal information is subject to appropriate safeguards in accordance with applicable privacy laws.
If we have specifically asked for your consent to use your information, you have the right to withdraw your consent at any time by contacting us at:
Address: 128 W Hastings St Suite 210, Vancouver, BC V6B 1G
Please note that you may continue to receive communications for a short period after changing your preferences while our systems are fully updated.
Direct Marketing and Advertising
There are several ways you can stop direct marketing and advertising communications from us:
The security of your personal information is important to us. We take precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification, or disclosure.
However, no method of transmission over the internet, email, physical or electronic security system or storage is impenetrable. We cannot guarantee the security of our servers, systems, platforms, or databases, but will use commercially reasonable means to protect your personal information.
You should be aware that e-mail, the App, online or application forums, social media, and online forms on our Sites are not an entirely secure mediums, and you should be aware of this when contacting us to send personal or confidential information. Information you supply to us may be intercepted while being transmitted to us over the internet. Any transmission of information by you to us is at your own risk. Indatwa Festival cannot guarantee absolute security and is not liable for any losses or damages where the security of personal information is compromised.
You have the right to ask us what personal information about you that we have in our records and to correct or update that information where applicable. We will respond to your request for access within reasonable timelines and costs to you, as governed by law.
Detailed requests that require archive or other retrieval costs may be subject to our normal professional and disbursement fees. Your rights to access your personal information are not absolute. There are a number of situations where we may deny access. If we deny your request for access to, or refuse a request to correct personal information, we will provide a reason or reasons for doing so.
Correction or Deletion Requests
You may request that your information be corrected or deleted if it is inaccurate or incomplete. Such requests must be made in writing and must explain what information is to be corrected and why.
Please direct any access or correction requests to our privacy officer.
Office of the Privacy Commissioner of Canada
30, Victoria Street
Gatineau, Quebec K1A 1H3
Phone: (819) 994-5444
TTY: (819) 994-6591